Education
The admissions experience parents compare you on.
Parents visit several schools before they choose. The template checks how an enquiry is handled, the tour and the follow-up.
What gets checked
4 stages · 32 questions · 2 scenarios
- Enquiry
- Response time, information pack
- Reception
- Greeting, security sign-in
- Tour
- Guide knowledge, facilities, questions answered
- Fees
- Fees and extras explained clearly
- Follow-up
- Contact after the visit, next steps
- Digital
- Website and portal accuracy
Scenarios in the template
Admissions tour
Enquire and attend a campus tour as a parent.
Phone enquiry
Call to ask about places and fees.
What you get back
Campus scores on admissions, compared across the group.
The client dashboard, shown here with the shopping malls program.
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