Survey Studio
Branching, multi-language surveys with experience taxonomy, deterministic calculation engine, and translation workspace.
Mystery shopping
intelligence, end-to-end.
Design surveys, recruit and verify auditors, capture evidence in the field, review and score quantitatively and qualitatively, and surface insights through an embedded AI advisor — on a tenant-isolated platform with row-level security.
Auditor PWA
Mobile-first, offline-capable capture flow with geo-tagged evidence, transcription, and KYC.
Client Dashboards
Hierarchical drill-down across journey, experience, brand, and location with cross-wave comparison.
Tenant isolation
Row-level security at the database, with platform-, staff-, and tenant-scoped roles enforced everywhere.
Calculation Engine
Touchpoint → category → stage → journey → experience rollups, with composite metrics and weight resolution.
AI Advisor
Tool-grounded conversational analyst (V2). Every numeric claim must come from a deterministic tool call.