For research and CX agencies
Every client, every wave, on one screen.
Mysterya gives agencies the whole operation: survey design, fieldwork, auditor management, quality review and client reporting. Each client gets a branded workspace of its own, and you switch between them from the logo.
- FIVE CLIENTS, ONE LOGINSwitch workspace from the logoeach with its own branding, users and billing
- AUDITOR DATABASE1,240 vetted auditorsshared across clients, with conflict rules per brand
- AI STUDIOBrief to survey in minutesdrafted, tagged and translated, ready for your review
1 login
for every client workspace
Your brand
on dashboards, reports and sign-in pages
Shared pool
of vetted auditors across all your clients
1 invoice
consolidated billing for the agency
Inside Probe
The screens your operations team lives in.
Your own auditor database
Every auditor you recruit, with tier, languages, areas, quality score and visit history. Filter, invite and deploy across clients.
From a client brief to a survey
Paste the brief and the AI drafts touchpoints, questions, scoring and Arabic, ready for your team to edit.
Every brand and property, per client
Groups, brands and sites for each client workspace, reused by every program you run for them.
QA that scales with your book
Each visit read with its photos, memos and timings open. Approve, revise or reject, and payment follows.
Payment runs without spreadsheets
Weekly runs across every client, with holds, adjustments and reimbursed spend handled for you.
A question bank you own
Proven questions and templates reused across clients, so every new program starts from your best work.
Built for teams who run programs for others.
A workspace per client
Separate data, branding and users for every client, all reachable from one agency account.
White-label by default
Your clients see their logo and yours. Mysterya stays in the background.
One auditor network
Recruit once and deploy across clients, with conflict rules so nobody audits a brand they work for.
Quality you can prove
Automated checks, a review queue with revision and escalation, and an audit log of every decision.
Benchmarks across clients
Compare a client against the sector and region without exposing anyone else’s data.
Margins you control
Set auditor fees per scenario and your price per visit. Payment runs and reimbursements are handled for you.
Your operation
Everything between the brief and the board pack.
- 01Win the briefDraft a survey from the client’s brief with AI, and show them a live preview before the contract.
- 02Set up the workspaceClient branding, brands and properties, and users in one pass.
- 03Field the waveQuotas, eligibility, invitations and briefings sent automatically to your auditors.
- 04Review every visitYour QA team reads each visit with the evidence open. Payment follows the decision.
- 05Deliver and renewBranded dashboards and board packs that make the next wave an easy yes.
Compared with running on generic survey tools
Fewer tools, fewer handovers.
- A survey tool, a spreadsheet and WhatsApp
- One platform from brief to report
- Auditors paid by bank transfer, by hand
- Weekly payment runs with holds and adjustments
- Reports built in PowerPoint
- Report templates bound to live wave data
- A separate login per client
- One account, switch workspace from the logo
- Quality checked by spot-checks
- Every visit checked automatically, then by a reviewer
Run the numbers
What your book of clients is worth on Mysterya.
MARGIN PER YEAR
AED 180,000
39% of revenue, after auditor fees and the platform
Visits fielded
1,440
Revenue
AED 460,800
Auditor fees
AED 201,600
Admin hours saved
2,016
Estimate only. Platform cost assumes a typical Agency plan. Admin time assumes 1.4 hours saved per visit on scheduling, chasing, QA and payment.
Why agencies switch
Built for the agency, not bolted on for it.
| Capability | Mysterya | Survey tools | Other MS platforms |
|---|---|---|---|
| A branded workspace per client | Included | — | Extra cost |
| Auditor pool shared across clients | Included | — | Their panel only |
| QA with evidence side by side | Built in | — | Basic |
| Auditor payment runs | Weekly, automatic | — | Manual |
| Arabic and English, right to left | Throughout | Partial | Partial |
| Reports bound to live data | Yes | — | Static exports |
Straight answers
What agencies ask before they switch.
Only if you want them to. Workspaces carry your client’s branding and yours; Mysterya appears as a small “powered by” line you can remove on the Agency plan.